Subscription policy
Plans and limits
- Every plan has published limits: rooms, simultaneous online members, registered members, upload size, uploaded smileys, and how long chat, private messages and notifications are kept.
- Plan limits apply to your chat for its whole life, and any change the administration makes to a plan applies to every chat on that plan.
- If a plan limit drops below what you use, existing rooms and members are not deleted, but adding new ones is blocked until you are under the limit again.
Choosing a plan
- You choose the plan when you create the chat.
- You cannot move from one plan to another. To change, delete the chat and create it again on the plan you want; its data is lost when it is deleted.
Payment
- The free plan needs no payment.
- Paid plans and online payment will be available later, and we will announce them here.
Late payment
- If a paid subscription is not paid or expires without renewal, the chat is treated as idle and suspended temporarily.
- Chat data is kept while it is suspended, and it works again after payment and reactivation by the administration.
Retention
- Public messages, private messages and notifications older than the retention period of your plan are deleted automatically and cannot be recovered. "Forever" means they are never deleted.